Common Goals Create Common Bonds
Therapy Network is the leader in outpatient Physical, Occupational, and Speech therapy networks. Founded in 1999, today we cover more than 5,000,000 lives and work with nearly 10,000 providers.Join Today
Our commitment to our network is unparalleled, from dedicated Provider Relations Representatives to an industry-leading online portal to provider-led Medical Advisory Committees. Every aspect of our operations is singularly focused on therapy, just like you.
100% Focus on Therapy
Speech, Occupational and Physical Therapy are different than other medical specialties. However, we live and breathe those special dynamics every day. Our exclusive commitment to therapy gives us a unique perspective when working with Therapists. From our Chief Medical Officer to our Provider Reps to our leadership team, therapy is our focus and our passion.
97% Provider Retention
We put providers at the center of everything we do. Starting with our NCQA-accredited Credentialing team through our unprecedented Medical Advisory Committees, our providers feel valued every step of the way. In return we've earned their trust and dedication, rewarding us with a satisfaction rate above 90% and a retention rate of 97%.
We leverage our knowledge and experience throughout our systems and processes. For instance, our dedicated provider portal accommodates attachments and give you a single view of authorizations, encounter data, and reimbursement status. Our goal is to ensure you're spending more time with patients than with paperwork.
Therapy Network strives to provide their members with quality care, which is important to me as a Certified Hand Therapist and Occupational Therapist. I have been a member of the Medical Advisory Committee since 2014 and believe they excel in customer service for their members, providers and patients.
I have been a Medicaid provider for 20 years. You guys are great and it is so refreshing to be attended to so promptly and honestly. I wish other organizations could be like you.
Therapy Network has been great to work with. They allow us to put patients first which is always our goal. Thank you again for your efforts to make this a successful venture!
I need to express my sincere delight with your authorizations department. We all find that the staff go above and beyond to ensure that our questions and concerns are addressed. We find it very easy and assuring to get a LIVE PERSON on the phone.
Some facts and figures
Our Focus, Your Advantage
Every provider is assigned a dedicated Representative, who visits 80% or more of their assigned providers every 90 days and a dedicated call center too.
Beyond our world-class portal we have a dedicated training website and offer providers critical forms for download on each state-level provider-focused website.
Fast to Pay
Our Medicare claims turnaround time is only 15 days - that's twice as fast as CMS requires. And our Medicaid turnaround is even quicker at 10 days!
Experts, Like You
Our UM team is staffed with licensed therapists who share your perspective on care, and salute your experience. Authorizations are fast and fair.