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Frequently asked questions

Please visit our CAREERS page to learn more about a career at Health Network One.

Members must contact their health plan for questions regarding their benefits, claims, and/or concerns. Please do not include any personal identifying information such as your DOB, SSN, Medicaid ID, or any medical information. Our policy and duty as a healthcare entity is to not use email when sharing confidential information.

Please reach out to us via e-mail at media@healthnetworkone.com

All HN1 providers are required to report concerns about actual, potential or perceived misconduct at: 1 (866) 321-5550
Corporate Office
2001 South Andrews Ave
Ft Lauderdale, FL 33316

1-855-825-7818

Privacy Program

If you have any questions or would like to report any issues regarding our Privacy Program, please email our Privacy Officer

Security Program

If you have any questions or would like to report any issues regarding our Security Program, please email our Security Officer

Fraud, Waste & Abuse

All HN1 providers are required to report concerns about actual, potential or perceived misconduct at: 1 (866) 321-5550

Do you have other questions?

If you have a general question, complaint, technical issue or claims related question, all you need to do is fill out some details — like your contact information and question — and we’ll get right back to you.

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